AUTOPOETIC TERMS OF SERVICE
Last Modified: May 19, 2026
PLEASE BE AWARE THAT THERE ARE CLASS ACTION AND ARBITRATION PROVISIONS CONTAINED IN THIS AGREEMENT.
Welcome to the Autopoetic Terms of Service. This is an agreement (“Agreement”) between Autopoetic Intelligence LLC (“Autopoetic”) the owner and operator of the website Autopoetic.ai, any additional websites, the Autopoetic applications including APIs, mobile applications, and software, components, and any associated services offered (collectively the “Services”) and you (“you”, “your”, or “User”) a User of the Services.
Throughout this Agreement, the words “Autopoetic,” “us,” “we,” and “our,” refer to our company, Autopoetic, as is appropriate in the context of the use of the words.
By clicking “I agree”, subscribing to the Services, or accessing or using the Services you agree to be bound by this Agreement and the Privacy Policy. We may amend our Agreement or the Privacy Policy and may notify you when we do so. If you do not agree with any changes, please cease using our Services immediately.
Users may access the Services as permitted by us. Where required, Users must register on the Services before accessing portions of the Services. During registration, your information will be collected and disclosed in accordance with our Privacy Policy. You are required to provide truthful, up-to-date, and accurate information when registering for our Services and you must be over the age of 18 to register and create an account. We reserve the right to verify all User credentials and to reject any users. We reserve the right to deny or restrict your account at our discretion. You are entirely responsible for maintaining the confidentiality of your password, account, and for any and all activities that occur under your account. You agree to notify Autopoetic immediately of any unauthorized use of your account or any other breach of security. Autopoetic will not be liable for any losses you incur as a result of someone else using your password or account, either with or without your knowledge. Each User is only entitled to one account and users may not share accounts with any third parties.
In accordance with this Agreement, we may provide you access to the Services after registration along with payment as applicable. The Services may be sold on a usage based license (“Subscription”) and your Subscription does not entitle you to any ownership of the Services or any portion of the Services that may be interacting with your products. You merely receive a non-exclusive, limited, non-assignable, and fully revocable right to access the Services for personal or business purposes, at our discretion. Where you download any portion of our Services, we grant you a non-exclusive, limited, non-assignable, and fully revocable license to download and use one such copy solely for your personal own use. You acknowledge that the structure, organization, and code of the Services, any hosted services, applications, application programming interfaces, and all related software components are proprietary to Autopoetic and/or Autopoetic’ licensors and that Autopoetic and/or its licensors retains exclusive ownership of the Services, any documentation, information and any and all other intellectual property rights relating to the Services, including all modifications, copies, enhancements, derivatives, and other software and materials developed hereunder by Autopoetic. You shall not remove any proprietary, copyright, trademark, or service mark legend from any portion of any of the Services, including any modifications, enhancements, derivatives, and other software and materials developed by Autopoetic. All rights not expressly granted in this Agreement are reserved for us. You may only access the Services as permitted by us and please be aware that we are not responsible for any User Content (defined below) encountered on the Services. Please be aware that all portions of the Services are offered on an “as is” basis and Autopoetic makes no representations or warranties regarding any portion of the Services. Autopoetic reserves the right to modify, change, and/or discontinue any and all portions of the Services at any time and may also remove or add features or functionality to any subscription levels at its sole discretion. Nothing in this Agreement obligates Autopoetic to make any previously available feature on the Services available to Subscriber or offer any types of compatibility or versioning.
The Services may allow User to analyze their artificial intelligence work flows by submitting User Content (defined below) to the Services which may produce scores, recommendations, or outputs based on the User Content submitted (collectively “Reports”). User is solely responsible for any User Content used to create such Reports. User is solely responsible for monitoring any inputs that are used to generate such Reports and any interactions between the Services and the User Content used to create such Reports. User understands that such Reports may contain errors or may be inaccurate. User agrees that User will not do the following: permit any third party to access or use the Services; or reverse engineer, attempt to re-identify or extract or recover any code or software used to generate such Reports. Autopoetic retains all right, title and interest in and to the Services including but not limited to any Autopoetic underlying technology used to generate the reports, general techniques, methods, processes, routines, tools, concepts, APIs, software, inventions, patterns, algorithms, technologies, and know-how developed previous to or during the provision of the Services (collectively “Underlying Technology”) provided by Autopoetic to User under this Agreement via the Services. Except where stated otherwise, anything developed or delivered by or on behalf of Autopoetic under this Agreement is owned exclusively by Autopoetic or its licensors including all Underlying Technology. The rights granted to Users do not convey any rights in the Services (except the usage rights as permitted within this Agreement), express or implied, or ownership in the Services or any Autopoetic Underlying Technology. User shall not remove any proprietary, copyright, trademark, or service mark legend from any portion of any of the Services, including any modifications, enhancements, derivatives, and other software and materials developed by Autopoetic. Where any Underlying Technology is incorporated into any Reports Autopoetic grants User a revocable, limited, non-assignable, non-transferable license to use the Underlying Technology solely for the purposes of accessing such Reports. Such license is conditioned on compliance with this Agreement and timely payment of all fees required to access such Reports.
We value your privacy and understand your privacy concerns. Our Privacy Policy is incorporated into this Agreement, and it governs your submission of information to our Services. Please review our Privacy Policy so that you may understand our privacy practices. All information we collect is subject to our Privacy Policy, and by using the Services you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.
A User’s ability to submit or transmit any information through the Services, including but not limited to user information, AI agents, AI work flows, AI generated content, documents, data, reports, listings, recordings, written content, images, videos, or any other information will be referred to as “User Content” throughout this Agreement. Autopoetic is not required to host, store, display, migrate, or distribute any of your User Content and we may refuse to accept or transmit any User Content at our discretion. You agree that you are solely responsible for any User Content submitted and you release us from any liability associated with any User Content submitted. Any User Content found to be in violation of this Agreement or that we determine to be harmful to the Services may be modified, edited, or removed at our discretion.
When submitting any User Content to our Services you represent and warrant that you own all rights to the User Content, you have paid any fees to use or license the User Content, or you otherwise have the permission and right to use any User Content. Furthermore, you represent and warrant that all User Content is legal and the User Content does not interfere with any third party rights or obligations including any confidentiality obligations.
When you submit any User Content to us, you grant Autopoetic, its partners, affiliates, Users, representatives and assigns a non-exclusive, unlimited, fully-paid, royalty-free, irrevocable, world-wide, universal, transferable, assignable license to display, distribute, store, broadcast, transmit, reproduce, modify, prepare derivative works, or use and reuse all or part of your User Content for such purposes as required by us to provide you access to the Services and for our any business purposes as required by Autopoetic. Autopoetic has no liability to you for any User Content or any modification of User Content provided. Specifically, Autopoetic shall not be liable for any errors related to any User Content. We reserve the right to remove, delete, modify, screen, edit, or refuse any User Content for any reason or no reason, and with or without notice to you.
Autopoetic is not responsible for any information or results generated via the Services including any Reports. User understands and agrees that all results generated by the Services are dependent on the information contained in any User Content submitted by you and you are solely responsible for that information. THE USER AGREES TO HOLD AUTOPOETIC FREE FROM RESPONSIBILITY FOR ANY LIABILITY OR DAMAGE THAT MIGHT ARISE OUT OF YOUR USE OF THE SERVICES OR RESULTS GENERATED. AUTOPOETIC WILL NOT BE LIABLE FOR ANY CLAIM, INJURY OR DAMAGE ARISING IN CONNECTION WITH YOUR USE OF THE SERVICES. Autopoetic does not warrant any results, guarantee, endorse, or recommend any portion of the Services and use of the Services is at your own risk.
ALL AUTOPOETIC CONTENT FOUND ON THE SERVICES IS FOR GENERAL INFORMATIONAL AND ENTERTAINMENT PURPOSES ONLY. Autopoetic does not endorse or warrant any Autopoetic content (“Autopoetic Content”) encountered on the Services including but not limited to any materials, recordings, manuals, documentation, parsing rules provided by Autopoetic, or other information located on the Services. All Autopoetic Content is offered “as-is” and without warranty of any kind. Please be aware that Autopoetic Content may be inaccurate, unsubstantiated, untimely, or contain errors. You solely are responsible for your use of any Autopoetic Content and you agree to release us from any liability related to your use of any Autopoetic Content. Any Autopoetic Content may be reliable and accurate; however, due to the nature of such content or data it is possible that such information may be inaccurate, untimely, or contain errors. You solely are responsible for evaluating such Autopoetic Content and we are not responsible for any errors or omissions with the data or content.
When using our Services, you are responsible for your use of the Services. You agree to the following:
If you are discovered to be undertaking any of the aforementioned actions your privileges to use our Services may at our discretion, be terminated or suspended. Additionally, if we believe that your actions may harm us or a third party we may suspend or terminate your use of the Services and we may pursue any legal remedy available to us under applicable law. Generally, we will provide an explanation for any suspension or termination of your use of any of our Services, but Autopoetic reserves the right to suspend or terminate any account at any time at our discretion.
In order to access the Services, you may be required to purchase “Equipment” such as a computer or other device. You are solely responsible for purchasing and properly connecting such Equipment to access the Services. Some portions of the Services may require connections through the internet or telecommunications systems (“Connection(s)”) such as application programing interface deployment and you are solely responsible for purchasing and maintaining such Connections. Autopoetic shall not be liable to you for any failure or issue related to any Connection or Equipment you may use to interact with the Services.
From time to time, Autopoetic may freeze or place a hold (“Hold”) on a User’s account. Some of the reasons that we may place a Hold on User’s account include but are not limited to the following: (1) if we have reason that User’s actions have violated this Agreement, may harm our business, are deceptive, misleading, unlawful, or have harmed a third party or interfere with a third party contractual right; (2) at the request of our payment processors or due to delayed payment; or (3) if required in order to comply with a court order, subpoena, writ, injunction, or as otherwise required under applicable laws and regulations. If User has questions about a Hold we may have placed on User’s account, or need information about how to resolve the Hold, please contact us. Additionally, we may suspend User’s access to the Services while such Hold is in place.
Although we strive to make the Services generally available, we do not guarantee that the Services will always be available, work, or be accessible at any particular time. Specifically, we do not guarantee any uptime or specific availability of the Services. You agree and acknowledge that the Services may not always be either 100% reliable or available. Only users who are eligible to use our Services may do so and we may refuse service or terminate your access at any time. We cannot guarantee that anything found on our Services will work to the functionality desired by you or give you any desired results.
We reserve the right to alter, modify, update, or remove the Services or any portions thereof, at any time at our discretion. We reserve the right to discontinue previously offered features or functionality at our sole discretion and without prior notice. We are not liable to you or to any third party for any modification, suspension, or discontinuance of any feature or component of any portion of the Services. We reserve the right to determine the timing and content of software updates, which may be automatically downloaded and installed by the Services without notice to you.
Autopoetic does not endorse or warrant any Third Party Content including but not limited to any materials, results, information, or other data provided by a third party (collectively “Third Party Content”) and does not assume responsibility for any Third Party Content encountered whether through the Services or otherwise. If you use or access any Third Party Content you do so at your own risk. We recommend that you independently evaluate Third Party Content and you should not solely rely on the Third Party Content displayed on the Services to make any decisions. If you require more information regarding any Third Party Content, please contact the owner of such Third Party Content. Further, Autopoetic assumes no liability for inaccuracies or misstatements made by such third parties responsible for such Third Party Content.
Through the Services, User may connect to third party software or websites (“Third Party Website(s)”). Where a Third Party Website is made available through the Services, Autopoetic does not warrant or endorse any such Third Party Websites. User uses any Third Party Websites solely at their own risk. All such Third Party Websites are controlled by third parties and such third parties are solely responsible for any claims or offerings made available through such Third Party Websites. Any issues with the transmission, processing, or storage of any User Content by any Third Party Websites is solely to be resolved by and between you and any entity owning such Third Party Websites. Autopoetic will not be responsible for any connectivity issues related to any Third Party Websites and the Services. User’s access to any Third Party Websites is subject to the terms and conditions of the owner of such Third Party Websites and User agrees that User’s use of the Services shall not violate any terms or conditions of such Third Party Websites.
Autopoetic or any of its employees do not accept or consider unsolicited ideas, including but not limited to ideas relating to processes, technologies, product enhancements, or product names. Please do not submit any unsolicited ideas, content, artwork, suggestions, or other works (“Submissions”) in any form to Autopoetic. The sole purpose of this policy is to avoid potential misunderstandings or disputes when Autopoetic’ products might seem similar to ideas submitted to Autopoetic. Any Submissions, whether solicited or unsolicited, will be treated as follows: (1) Submissions and their contents will automatically become the property of Autopoetic, without any compensation to the submitter; (2) Autopoetic may use or redistribute the Submissions and their contents for any purpose and in any way; (3) there is no obligation for Autopoetic to review the Submission; and (4) there is no obligation to keep any Submissions confidential.
THE SERVICES IS PROVIDED ON AN "AS IS", "AS AVAILABLE" AND "WITH ALL FAULTS" BASIS. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, NEITHER AUTOPOETIC, NOR ANY OF OUR EMPLOYEES, DIRECTORS, OFFICERS, ASSIGNS, AFFILIATES, OR AGENTS MAKE ANY REPRESENTATIONS OR WARRANTIES OR ENDORSEMENTS OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO: (1) THE SERVICES OR ANY ASSOCIATED SERVICES; (2) ANY INFORMATION OR CONTENT PROVIDED VIA THE SERVICES INCLUDING ANY CONFIDENTIALITY THEREOF; OR (3) SECURITY ASSOCIATED WITH THE TRANSMISSION OF INFORMATION TO OR FROM THE SERVICES. IN ADDITION, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, CUSTOM, TRADE, QUIET ENJOYMENT, SYSTEM INTEGRATION, AND FREEDOM FROM COMPUTER VIRUS. AUTOPOETIC DOES NOT REPRESENT OR WARRANT THAT THE SERVICES WILL BE ERROR-FREE OR UNINTERRUPTED; THAT DEFECTS WILL BE CORRECTED; OR THAT THE SERVICES OR THE SERVER THAT MAKES THE SERVICES AVAILABLE IS FREE FROM ANY HARMFUL COMPONENTS. AUTOPOETIC DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES THAT THE INFORMATION (INCLUDING ANY INSTRUCTIONS) ON THE SERVICES IS ACCURATE, COMPLETE, OR USEFUL. AUTOPOETIC DOES NOT WARRANT THAT YOUR USE OF THE SERVICES IS LAWFUL IN ANY PARTICULAR JURISDICTION, AND AUTOPOETIC SPECIFICALLY DISCLAIMS ANY SUCH WARRANTIES.
IN NO EVENT SHALL AUTOPOETIC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, OR AGENTS, BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT AUTOPOETIC IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION. SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM JURISDICTION. SPECIFICALLY, IN THOSE JURISDICTIONS NOT ALLOWED, WE DO NOT DISCLAIM LIABILITY FOR: (1) DEATH OR PERSONAL INJURY CAUSED BY AUTOPOETIC’S NEGLIGENCE OR THAT OF ANY OF ITS OFFICERS, EMPLOYEES OR AGENTS; (2) FRAUDULENT MISREPRESENTATION; OR (3) ANY LIABILITY WHICH IT IS NOT LAWFUL TO EXCLUDE EITHER NOW OR IN THE FUTURE. WHERE A TOTAL DISCLAIMER OF LIABILITY IS DISALLOWED, YOU AGREE THAT OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED FIVE THOUSAND DOLLARS ($5000 USD).
You agree to defend, indemnify and hold harmless Autopoetic, its officers, directors, employees, affiliates, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:
This defense and indemnification obligation will survive this Agreement and your use of the Autopoetic Services. You also agree that you have a duty to defend us against such claims and we may require you to pay for an attorney(s) of our choice in such cases. You agree that this indemnity extends to requiring you to pay for our reasonable attorneys’ fees, court costs, and disbursements. In the event of a claim such as one described in this paragraph, we may elect to settle with the party/parties making the claim and you shall be liable for the damages as though we had proceeded with a trial.
This Agreement shall be governed by the laws in force in the state of New York. The offer and acceptance of this contract is deemed to have occurred in New York, NY. The United Nations Convention on Contracts for the International Sale of Goods will not apply to this Agreement and is hereby expressly excluded.
You and Autopoetic agree that: (1) any claim, dispute, or controversy you may have against us, Autopoetic or the Service arising out of, relating to, or connected in any way with this Agreement or the Service shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association (“AAA”) and conducted before a single arbitrator pursuant to the applicable Commercial Rules and Procedures established by AAA (“Rules and Procedures”); (2) the claim or dispute must be brought within one (1) year of the first date of the event giving rise to such action and the arbitration shall be held in New York, NY; (3) the arbitrator shall apply New York law consistent with the Federal Arbitration Act and applicable statutes of limitations, and shall honor claims of privilege recognized at law; (4) there shall be no authority for any claims to be arbitrated on a class or representative basis; arbitration can decide only your and/or Autopoetic ’s individual claims; and the arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated; (5) both parties will bear their own costs of representation and filing for the dispute; (6) where possible and allowed for under the AAA Rules and Procedures, both parties shall be entitled to appear using written briefs, electronically or telephonically for all proceedings; and (7) with the exception of subpart (4) above, if any part of this arbitration provision is deemed to be invalid, unenforceable or illegal, or otherwise conflicts with the Rules and Procedures established by the AAA, then the balance of this arbitration provision shall remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision were not contained herein. If, however, subpart (4) is found to be invalid, unenforceable or illegal, then the entirety of this Arbitration Provision shall be null and void, and neither you nor Autopoetic shall be entitled to arbitrate their dispute. For more information on AAA and its Rules and Procedures, users may visit the AAA website at http://www.adr.org. This arbitration agreement does not apply to any intellectual property infringement claims or any claims that require injunctive relief all such claims shall be heard in a court of competent jurisdiction located within New York County, NY.
Arbitration Opt Out
You may opt-out of this dispute resolution provision by notifying Autopoetic within 30 days of the date on which you entered into this Agreement or purchased a subscription, whichever is earlier. You must do so by writing to Autopoetic, 430 Kosciuszko St Brooklyn, NY 11221 , United States of America, attn: Arbitration Opt-Out, and you must include your name, address, account information, and a clear statement that you do not wish to resolve disputes with Autopoetic through arbitration. Where you opt out of arbitration, all disputes shall be heard in a court of competent jurisdiction located within New York County, NY.
BY ENTERING INTO THIS AGREEMENT, YOU AND AUTOPOETIC ACKNOWLEDGE AND AGREE TO WAIVE CERTAIN RIGHTS TO LITIGATE DISPUTES IN COURT, TO RECEIVE A JURY TRIAL OR TO PARTICIPATE AS A PLAINTIFF OR AS A CLASS MEMBER IN ANY CLAIM ON A CLASS OR CONSOLIDATED BASIS OR IN A REPRESENTATIVE CAPACITY. YOU AND AUTOPOETIC BOTH AGREE THAT ANY ARBITRATION WILL BE CONDUCTED ON AN INDIVIDUAL BASIS AND NOT A CONSOLIDATED, CLASS-WIDE OR REPRESENTATIVE BASIS AND THE ARBITRATOR SHALL HAVE NO AUTHORITY TO PROCEED WITH AN ARBITRATION ON A CLASS OR REPRESENTATIVE BASIS. THE ARBITRATOR MAY AWARD INJUNCTIVE RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT PARTY’S INDIVIDUAL CLAIM. IF FOR ANY REASON THE ARBITRATION CLAUSE SET FORTH IN THIS AGREEMENT IS DEEMED INAPPLICABLE OR INVALID, OR TO THE EXTENT THE ARBITRATION CLAUSE ALLOWS FOR LITIGATION OF DISPUTES IN COURT, YOU AND AUTOPOETIC BOTH WAIVE, TO THE FULLEST EXTENT ALLOWED BY LAW, ANY RIGHT TO PURSUE OR TO PARTICIPATE AS A PLAINTIFF OR AS A CLASS MEMBER IN ANY CLAIM ON A CLASS OR CONSOLIDATED BASIS OR IN A REPRESENTATIVE CAPACITY.
In the event that a provision of this Agreement is found to be unlawful, conflicting with another provision of the Agreement, or otherwise unenforceable, the Agreement will remain in force as though it had been entered into without that unenforceable provision being included in it.
If two or more provisions of this Agreement or any other agreement you may have with Autopoetic are deemed to conflict with each other’s operation, Autopoetic shall have the sole right to elect which provision remains in force.
We reserve all rights permitted to us under this Agreement as well as under the provisions of any applicable law. Our non-enforcement of any particular provision or provisions of this Agreement or any applicable law should not be construed as our waiver of the right to enforce that same provision under the same or different circumstances at any time in the future.
You may not assign your rights and/or obligations under this Agreement to any other party without our prior written consent. We may assign our rights and/or obligations under this Agreement to any other party at our discretion. All portions of this Agreement that would reasonably be believed to survive termination shall survive and remain in full force upon termination, including but not limited to the Limitation of Liabilities, Disclaimer, User Content, Access, Payment, Indemnification, Class Action, and Arbitration sections.
This Agreement along with the Privacy Policy constitute the complete and exclusive understanding and agreement between the parties regarding the subject matter herein and supersede all prior or contemporaneous agreements or understandings written or oral, relating to its subject matter. Where this Agreement expressly and directly conflicts with the Privacy Policy, this Agreement shall control. User may be notified for any waiver, modification or amendment of this Agreement and such changes may require User’s affirmative consent where applicable. Any notices required under this Agreement shall be delivered to daniel@autopoetic.ai, delivery confirmation required. Any notices to User shall be delivered either electronically via email or to the User’s account within the Services.
We may amend this Agreement from time to time. When we amend this Agreement, we will update this page and indicate the date that it was last modified or we may email you. You may refuse to agree to the amendments, but if you do, you must immediately cease using our Services and please delete your account by contacting us or through your account portal in the Services.
The communications between you and Autopoetic use electronic means, whether you visit the Services or send Autopoetic e-mails, or whether Autopoetic posts notices on the Services or communications with you via mobile notifications or e-mail. For contractual purposes, you (1) consent to receive communications from Autopoetic in an electronic form; and (2) agree that all terms, conditions, agreements, notices, disclosures, and other communications that Autopoetic provides to you electronically satisfy any legal requirement that such communications would satisfy if it were to be in writing. The foregoing does not affect your statutory rights.
If you have any questions, issues, or have trouble accessing or using the Services, please contact us through the Services by email at daniel@autopoetic.ai.
We may terminate this Agreement, if: (1) you have violated any applicable laws while using our Services; (2) if you have violated any portion of this Agreement or any of our Services policies; or (3) if we believe that any of your current or future actions may legally harm Autopoetic, our business interests or a third party, at our discretion. In the event of account termination, we will strive to provide you with a timely explanation; however, we are not required to do so. Please be aware that upon termination of your account, access to all or portions of our Services may become immediately disabled.
Any User paying for any Services shall be referred to as a “Subscriber”. Subscriber agrees to pay for all costs, fees, and taxes associated with its use of the Services. Subscriber authorizes Autopoetic or its third party payment processors to charge their method of payment on file from time to time to pay for Subscriber’s Subscription. Where applicable, you must agree to our third party payment processors terms and conditions for processing payments. All prices are listed in US Dollars. All information that you provide in connection with a transaction must be accurate, complete, and current. Where you have failed to pay or where payments are overdue, Autopoetic may suspend or terminate your access to the paid portions of the Services, without liability to us.
Subscriber shall be billed for usage of the Services on a usage basis. Usage may be referred to as “tokens” or may be otherwise described within the Subscribers account. The associated fees for such usage shall be stated within Subscriber’s account and shall be billed in arrears to Subscriber based on Subscriber’s use of the Services. Subscriber is solely responsible for monitoring the usage and associated Subscription costs of the Services, and Autopoetic shall not be responsible for any unmonitored or unauthorized use of the Services charged to Subscriber’s account. Where Subscriber discovers any errors in charges for its Subscription, Subscriber must contact Autopoetic immediately, failure to promptly do so may constitute acceptance of such usage charges.
Autopoetic may offer the Services on a free trial basis. Autopoetic reserves the right to discontinue or modify any free trials at any time and without liability. Where Subscriber has signed up for a free trial, Subscriber agrees that at the expiration of Subscriber’s free trial Subscriber may be automatically charged for any additional usage of the Services in accordance with Autopoetic’s then current pricing.
We currently do not offer refunds but if you feel that you may be entitled to a refund, please contact us at support@autopoetic.ai.
Where Autopoetic does not charge you taxes for any Subscriptions; however, where you owe any taxes within your jurisdiction you agree to pay any and all applicable taxes. Additionally, where requested by us, you agree to provide us tax documentation to support any claims of on-time tax payment.
The pricing for all paid Subscriptions including any work unit charges or usage calculations is listed within the Services. Autopoetic may increase any pricing, at our discretion and we reserve the right to do so at any time. In the event of a price increase, Autopoetic may notify you. Upon receipt of such notice, please notify us if you intend to reject a price increase. Where you have rejected a price increase, upon the expiration of your paid Subscription, portions of the Services may become immediately unavailable. You agree that Autopoetic has no obligation to offer any Subscriptions for the price originally offered to you at sign up.
Where Subscriber requires support related to its Subscription, please contact us at support@autopoetic.ai.
You may cancel your Autopoetic Subscription at any time through our billing partner. Please be aware that upon cancellation of your Subscription portions of the Services may become inaccessible or may not function properly. Termination of Subscriber’s Subscription may result in Reports or associated User Content becoming immediately inaccessible, deleted, or unavailable. Where you have canceled your Subscription, we have no responsibility to you for any losses incurred by you for your inability to access portions of Services, any Reports, or any associated User Content.
Autopoetic retains all deleted customer data for 30 days (“soft delete”). After 30 days soft deleted data is permanently purged and becomes unrecoverable. You may request your data prior to purging by emailing support@autopoetic.ai